Distributor

Knot inc.

Representative

Hayato Uotani

Addresses

Head Office: 2-1-1-2F Nakachō Meguro-ku Tokyo Japan
Shop: 2-1-1-1F Nakachō Meguro-ku Tokyo Japan

Contact

TEL:+81 03-6420-3238

email address

english@tricote.net

Price of Merchandise

Please refer to the product page

Additional fees

Orders are shipped by EMS. For delivery fees, countries and areas, please see here

Delivery time

In regards to the products in stock, your order will be shipped within 5 working days after we have received your order.

You will receive a notification email when your order has been shipped.

Orders are shipped by EMS. For delivery fees, countries and areas, please seehere(Please note that delivery time may vary depending on the products. we will notify you by email if there is a delay of delivery. On the other hand, it will be shown in the product description when an item is made-to-order and it may take extra time to produce.)

Method of Payment
Time of Payment

We accept payment through PayPal. Please note that this may not be applicable to all destinations.

Return or Exchange of Merchandise and Cancellation

Please note that we do not generally accept any exchange of merchandise.

However, in cases which the merchandise is damaged, please contact us within 24hours of the receipt of merchandise by email. We will handle your request by email. Please note that we do not generally accept any cancellations of purchase.

Important things to know before placing an order

Those who are under the age of 18 must obtain the consent from your guardian before placing an order, and the order should be placed under your guardian’s name.